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  • Knowledge Base: visit kb.iu.edu
  • Phone: call (812) 855-6789
  • Email: email ithelp@iu.edu
  • Walk-up: Wells Library Learning Commons
  • Walk-up: Indiana Memorial Union M089
  • Knowledge Base: visit kb.iu.edu
  • Phone: call (317) 274-4357
  • Email: email ithelp@iu.edu
  • Walk-up: Informatics & Communications Technology Complex (ICTC 129)
  • Walk-up: Campus Center Information Desk
  • Knowledge Base: visit kb.iu.edu
  • Phone: call (765) 973-8375
  • Email: email iueitsup@iue.edu
  • Walk-up: Hayes Hall Room 169
  • Knowledge Base: visit kb.iu.edu
  • Phone: call (812) 375-7555
  • Email: email techwork@iupuc.edu
  • Walk-up: IT Office Room 1511
  • Knowledge Base: visit kb.iu.edu
  • Phone: call (765) 455-9315
  • Email: email kohelp@iu.edu
  • Walk-up: KA127
  • Knowledge Base: visit kb.iu.edu
  • Phone: call (219) 981-4357
  • Email: email iunhelp@iun.edu
  • Walk-up: Hawthorn Hall 108
  • Knowledge Base: visit kb.iu.edu
  • Phone: call (574) 520-5555
  • Email: email ihelpdesk@iusb.edu
  • Walk-up: Wiekamp Hall (DW) 1245
  • Knowledge Base: visit kb.iu.edu
  • Phone: call (812) 941-2447
  • Email: email helpdesk@ius.edu
  • Walk-up: Support Center Front Desk, US 212A
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University Information Technology Services

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Status.IU
  • Maintenance
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Regularly scheduled maintenance windows

Service Frequency Day Time
ADS (Active Directory Services) Monthly First Wednesday after Second Tuesday 8:00pm - 2:00am
ADS (Active Directory Services) Weekly Sunday 8:00am - 12:00pm
Access Management System Daily Sunday - Saturday 5:00am - 6:00am
Access Management System Monthly 2nd Sunday 12:00am - 6:00am
Alertus Desktop alerts Monthly 2nd Sunday 12:00am - 8:00am
Backup Generator at ICTC, IUPUI Monthly Last Wednesday 6:30am - 8:30am
Big Red 3 Monthly 2nd Sunday 7:00am - 7:00pm
Big Red II+ Monthly 2nd Sunday 7:00am - 7:00pm
CAS (Central Authentication Service) Monthly 2nd Sunday 12:00am - 6:00am
CAS (Central Authentication Service) Weekly Sunday & Thursday 5:00am - 6:00am
COVID Health Services Daily Sunday - Saturday 4:00am - 6:00am
CPF Integrations Weekly Thursday 4:00am - 6:00am
CS Gold API Daily Sunday - Saturday 4:00am - 6:00am
Canvas Monthly 2nd Sunday 12:00am - 8:00am
Canvas Weekly Thursday 5:00am - 6:00am
Carbonate Monthly 2nd Sunday 7:00am - 7:00pm
Catering Daily Sunday - Saturday 4:00am - 6:00am
Central Notification Service (CNS) Monthly Sunday 12:00am - 8:00am
Central Notification Service (CNS) Weekly Thursday 5:00am - 6:00am
Chrome River Monthly 3rd Saturday 6:00pm - 10:00pm
Cisco Secure Email Encryption Service (CSEES) Weekly Friday - Saturday 11:00pm - 7:00am
Classroom Technology Services website (cts.iu.edu) Weekly Saturday 11:00pm - 12:00am
Community Responsibility Acknowledgement Daily Sunday - Saturday 4:00am - 6:00am
Community Responsibility Acknowledgement (CRA) Daily Sunday - Saturday 4:00am - 6:00am
CrimsonAccount Daily Sunday - Saturday 4:00am - 6:00am
CrimsonCard (CS Gold) Daily Sunday - Saturday 4:00am - 6:00am
CrimsonCard Card Management Daily Sunday - Saturday 4:00am - 6:00am
Customer Interaction Center (CIC)/PureConnect Monthly First Wednesday after Second Tuesday 10:00pm - 12:00am
Customer Interaction Center (CIC)/PureConnect Weekly Sunday 6:00am - 10:00am
Data Capacitor II (DC2) and Data Capacitor Wide Area Network (DC-WAN) Monthly 2nd Sunday 7:00am - 7:00pm
Data Center Generator Testing Weekly Tuesday 8:30am - 9:00am
Data Center Generator Testing (with load transferred) Monthly 1st Tuesday 8:30am - 10:30am
Data Protection Services (DPS) Weekly Wednesday 12:00pm - 2:00pm
Denodo Monthly 3rd Sunday 6:00am - 8:00am
Direct Deposit Services (DDS) Weekly Thursday 5:00am - 6:00am
Disbursement Processing Engine (DPE) Monthly 2nd Sunday 5:00am - 6:00am
Disbursement Processing Engine (DPE) Weekly Thursday 5:00am - 6:00am
Dynatrace Monthly 2nd Sunday 12:00am - 8:00am
Dynatrace Weekly Thursday 9:00pm - 11:00pm
ECA (Enterprise Certificate Authority) Monthly 2nd Tuesday 9:00pm - 12:00am
ECA (Enterprise Certificate Authority) Weekly Sunday 8:00am - 12:00pm
EConfirm (ECC) Weekly Saturday 12:01pm - 11:59pm
ELA Production Servers Monthly 3rd Sunday 12:00am - 8:00am
ELA Production Servers Weekly Thursday 5:00am - 6:00am
EWA Production Servers Monthly 3rd Sunday 12:00am - 8:00am
Electronic Dossier System for Faculty (eDossier) Monthly 3rd Sunday 12:00am - 8:00am
Electronic Dossier System for Faculty (eDossier) Weekly Thursday 5:00am - 6:00am
Electronic Paid Time Off (ePTO) Monthly 3rd Sunday 12:00am - 8:00am
Electronic Paid Time Off (ePTO) Weekly Thursday 5:00am - 6:00am
Emeritus and Retired Faculty Community Responsibility Acknowledgment Daily Sunday - Saturday 4:00am - 6:00am
Enterprise Application Core API Daily Sunday - Saturday 4:00am - 6:00am
Enterprise Session Border Controllers Monthly 2nd Tuesday 9:00pm - 12:00am
Enterprise Session Border Controllers Weekly Sunday 6:00am - 10:00am
Exchange Monthly 2nd Tuesday 6:00pm - 2:00am
Exchange Weekly Sunday 8:00am - 12:00pm
FireForm Daily Sunday - Saturday 4:00am - 6:00am
FootPrints Weekly Sunday 12:00am - 8:00am
Gatekeeper Weekly Saturday 5:00pm - 10:00pm
Get Connected Monthly 2nd Wednesday 5:00am - 6:00am
GitHub:IU Weekly Sunday 8:00am - 12:00pm
HELPnet Central Systems (Production) Weekly Friday 2:00am - 4:00am
HELPnet Central Systems (Test/Dev) Weekly Thursday 2:00am - 4:00am
HELPnet Central Systems Ad-Hoc Extended Maintenance Weekly Saturday - Sunday 12:00am - 11:59pm
HRMS (Human Resources Management System) Monthly 3rd Sunday 12:00am - 8:00am
Human Resources Web Services (HRWS) Monthly 3rd Sunday 12:00am - 8:00am
Human Resources Web Services (HRWS) Weekly Thursday 5:00am - 6:00am
II Enterprise S3 Object Storage Monthly 3rd Sunday 12:00am - 8:00am
IT Pro Database Weekly Thursday 5:00am - 6:00am
IU Directory Weekly Saturday 5:00pm - 10:00pm
IU Enterprise Confluence Monthly 2nd Sunday 12:00am - 8:00am
IU Enterprise Confluence Weekly Thursday-Friday 9:00pm - 1:00am
IU Enterprise JIRA Weekly Thursday-Friday 9:00pm - 1:00am
IU Enterprise JIRA Weekly Sunday 9:00am - 1:00pm
IU Faculty/Staff Directory Monthly 2nd Wednesday 10:00pm - 11:00pm
IU Fax Monthly 2nd Wednesday 10:00pm - 11:00pm
IU List Weekly Sunday 5:00am - 9:00am
IU Mobile Monthly 3rd Sunday 12:00am - 8:00am
IU Mobile Weekly Thursday 5:00am - 6:00am
IU News Service Weekly Sunday 6:00am - 6:45am
IU News Service Weekly Sunday 12:00am - 8:00am
IU Print Daily Thursday - Friday 12:00am - 6:00am
IU Print Weekly Saturday 12:00am - 6:00am
IU Regional (SB, SE, NW, EA, KO, FW) wireless Daily Sunday - Saturday 6:00am - 7:00am
IU Sitehosting Weekly Sunday 12:00am - 8:00am
IU Sitehosting Weekly Thursday 7:00am - 9:00am
IU Video Bridge Weekly Saturday 5:00pm - 10:00pm
IU Web Framework Bimonthly First Thursday 8:00am - 11:00am
IU eTexts (Unizin Engage) Weekly Wednesday 5:00am - 7:00am
IU eTexts Order Tool Weekly Wednesday 5:00am - 7:00am
IU-UITS-Turing Weekly Thursday 10:00pm - 2:00am
IUB (Bloomington) Wireless Daily Sunday - Saturday 6:00am - 7:00am
IUCAT Daily Sunday - Saturday 2:00am - 2:30am
IUCAT Monthly 3rd Sunday 12:00am - 8:00am
IUCAT Weekly Sunday 2:00am - 10:00am
IUCAT Weekly Thursday 10:00pm - 11:00pm
IUIE (Indiana University Information Environment) Weekly Thursday 5:00am - 6:00am
IUIE (Indiana University Information Environment) Weekly Sunday 12:00am - 10:00am
IUK (Kokomo) Network Monthly 2nd Sunday 12:00am - 8:00am
IUN (Gary) Network Weekly Friday 5:00am - 7:00am (CST)
IUN Server maintenance Monthly 2nd Tuesday 10:00pm - 10:30pm CST
IUPD ARMS (Automated Records Management System) Weekly Monday 5:00am - 6:00am
IUPUI (Indianapolis) Network Weekly Sunday 12:00am - 8:00am
IUPUI (Indianapolis) Wireless Daily Sunday - Saturday 6:00am - 7:00am
IUS (New Albany) Network Monthly 2nd Sunday 4:00am - 10:00am
IUS (New Albany) Network Weekly Friday 2:30am - 6:30am
IUSB (South Bend) Network Weekly Friday 5:00am - 7:00am
IUanyWare Weekly Friday 12:00am - 6:00am
IUware Monthly 2nd Wednesday 5:00am - 6:00am
Identity Finder Weekly Thursday-Friday 11:00pm - 7:00am
Imail Weekly Sunday 6:00am - 12:00pm
Incident Response Webservice (https://unblock.iu.edu) Weekly Sunday 12:00am - 8:00am
Incident Response Webservice (https://unblock.iu.edu) Weekly Thursday 5:00am - 6:00am
Indiana Project on Academic Success (IPAS) Weekly Sunday 6:00am - 6:45am
Intelligent Infrastructure vCenter Service Weekly Wednesday 12:00pm - 2:00pm
Jamf Pro Weekly Thursday 5:00pm - 11:59pm
KFS (Kuali Financial System) Monthly 3rd Sunday 12:00am - 8:00am
KFS (Kuali Financial System) Nightly Sunday-Saturday 10:00pm - 12:00am
KFS (Kuali Financial System) Weekly Thursday 5:00am - 6:00am
Karst Monthly 2nd Sunday 7:00am - 7:00pm
Karst Desktop Monthly 2nd Sunday 7:00am-7:00pm
KeyTracer Daily Sunday - Saturday 4:00am - 6:00am
Knowledge Base Monthly 3rd Sunday 12:00am - 8:00am
Knowledge Base Weekly Thursday 5:00am - 6:00am
Knowledge Management System Monthly 3rd Sunday 12:00am - 8:00am
Knowledge Management System Weekly Thursday 5:00am - 6:00am
Kuali Coeus (KC) Monthly Thursday 5:00am - 6:00am
Kuali Coeus (KC) Monthly 3rd Sunday 12:00am - 8:00am
Kuali Rice (KR) Monthly 3rd Sunday 12:00am - 8:00am
Kuali Rice (KR) Weekly Thursday 5:00am - 6:00am
Laundry Alert Daily Sunday - Saturday 4:00am - 6:00am
Leveraged Services Web Weekly Thursday-Friday 7:00pm - 6:00am
Library Digital Repository Services Weekly Sunday 6:00am - 10:00am
Liebert CRAC units - Informatics & Communications Technology Complex (ICTC) data center and MDF building Monthly 3rd Thursday and Friday 8:00am - 4:00pm
Liebert CRAC units in Education/Social Work (ES) and University Library (UL) buildings Monthly Next business day following the ICTC Liebert maintenance 8:00am - 4:00am
Log-ALERT with Splunk Weekly Saturday 10:00pm - 2:00am
Machine Room Online Inventory (bl-uits-mrsi) Weekly Thursday 10:00pm - 2:00am
Maintenance Management System (MMS) Weekly Sunday 12:00am - 8:00am
Meal Plan Enrollment Daily Sunday - Saturday 4:00am - 6:00am
Micros Simphony (Enterprise Point of Sale) Daily Sunday - Saturday 4:00am - 6:00am
Microsoft Identity Integration Server Monthly 2nd Sunday 12:00am - 8:00am
Mobile Device Management (MDM) Monthly First Sunday after Second Tuesday 12:00am - 8:00am
Mobile Device Management (MDM) Weekly Thursday 5:00pm - 11:59pm
OVPUE Web Services maintenance Weekly Thursday 8:00pm - 12:00am
Office 365 / Azure AD Weekly Sunday 8:00am - 12:00pm
OnBase Weekly Sunday 12:00am - 8:00am
Open Source Mirror Monthly 1st Tuesday 8:00am - 5:00pm
Pages Monthly 2nd Sunday 12:00am - 8:00am
Personnel Information Environment (PIE) Monthly 2nd Wednesday 5:00am - 6:00am
RDC (Research Database Complex) Monthly 2nd Sunday 7:00am - 7:00pm
REDCap Monthly 2nd Sunday 12:30am - 1:30am
REDCap Weekly Sunday 9:00am - 5:00pm
RedHat Network Satellite Weekly Sunday 8:00am - 12:00pm
Research Desktop (RED) Monthly 2nd Sunday 7:00am - 7:00pm
Research Technologies Subversion Repository (RT-SVN) Monthly 1st Tuesday 8:00am - 5:00pm
SDA (Scholarly Data Archive) Monthly 2nd Sunday 7:00am - 7:00pm
SDA (Scholarly Data Archive) Weekly Sunday 7:00am - 10:00am
SIS (Student Information System) Monthly 3rd Sunday 12:00am - 8:00am
STC (Student Technology Centers) Daily Sunday - Saturday 10:00pm - 7:00am
STC (Student Technology Centers) Weekly Sunday 6:00am - 10:00am
Salesforce CRM Monthly 2nd Saturday 8:00am - 11:59pm
Salesforce CRM Monthly Sunday following 2nd Saturday 12:00am - 9:00pm
Salesforce CRM Weekly Thursday 5:00am - 7:00am
Salesforce Marketing Cloud Monthly 2nd Saturday 8:00am - 11:59pm
Salesforce Marketing Cloud Monthly Sunday following 2nd Saturday 12:00am - 9:00pm
Salesforce Marketing Cloud Weekly Thursday 5:00am - 7:00am
SharePoint 2010 Farm Monthly 2nd Sunday 12:00am - 6:00am
Shibboleth Daily Sunday - Saturday 5:00am - 6:00am
Shibboleth Monthly 2nd Sunday 12:00am - 6:00am
Shibboleth Monthly 2nd Sunday 12:00am - 6:00am
Shibboleth Weekly Sunday & Thursday 5:00am - 6:00am
SirsiDynix Symphony WorkFlows Daily Sunday - Saturday 2:00am - 2:30am
SirsiDynix Symphony WorkFlows Weekly Sunday 2:00am - 10:00am
SirsiDynix Symphony WorkFlows Weekly Thursday 10:00pm - 11:00pm
Skype for Business/UniCom Monthly 2nd Tuesday 6:00pm - 2:00am
Skype for Business/UniCom Weekly Sunday 8:00am - 12:00pm
Slashtmp Weekly Sunday 6:00am - 9:00am
Slashtmp Weekly Thursday 7:00am - 9:00am
Status Check Daily Sunday - Saturday 4:00am - 6:00am
Status.IU Monthly 2nd Wednesday 5:00am - 6:00am
Streaming Media Servers Weekly Sunday 5:00am - 10:00am
Student Commitment Form Daily Sunday - Saturday 4:00am - 6:00am
Student Information System (SIS) Admin Monthly 3rd Sunday 12:00am - 8:00am
Student Information System (SIS) Admin Weekly Thursday 5:00am - 6:00am
Student Information System (SIS) Self-Service Monthly 3rd Sunday 12:00am - 8:00am
Student Information System (SIS) Self-Service Weekly Thursday 5:00am - 6:00am
Symantec Endpoint Encryption (PGP) Weekly Sunday 12:00am - 8:00am
System Center Configuration Manager (SCCM) Weekly Thursday 5:00pm - 11:00pm
System Center Configuration Manager (SCCM) Weekly Sunday 12:00am - 6:00am
Telecom SBC/Gateway Monthly First Wednesday after Second Tuesday 10:00pm - 12:00am
Telecom SBC/Gateway Weekly Sunday 6:00am - 10:00am
Telecommunications web portal (telecom.iu.edu) Monthly 2nd Wednesday 10:00pm - 11:00pm
Testing and Scheduling Daily Sunday - Saturday 4:00am - 6:00am
Time Monthly 3rd Sunday 12:00am - 8:00am
Time Weekly Thursday 5:00am - 6:00am
Travel@IU Monthly 2nd Sunday 5:00am - 6:00am
Travel@IU Weekly Thursday 5:00am - 6:00am
UMS (Unified Messaging Service) Monthly 2nd Wednesday 10:00pm - 11:00pm
Voice Conference Monthly 2nd Wednesday 10:00pm - 11:00pm
WCMS Weekly Sunday 6:00am - 9:00am
Web servers for IU, IUB, IUPUI, IUK, IUSB, and IUN Monthly 2nd Sunday 12:00am - 8:00am
Wildermuth Intramural Center (WIC) switchroom emergency generator testing Monthly 3rd Friday of the month 8:00am - 10:00am
Windows Hosting Environment (WHE) Monthly 2nd Sunday 12:00am - 8:00am
Wrangler Data Analysis and Storage system Weekly Tuesday 7:00am - 7:00pm
bl-uits-pd03 Monthly 2nd Sunday 12:00am - 8:00am
bl-uits-pw03 Monthly 2nd Sunday 12:00am - 8:00am
events.iu.edu Weekly Sunday 12:00am - 8:00am
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Celebrating 200 years

Indiana University

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